Strongtower Financial

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Sep 02nd
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Home Company Information Policy Information

Clients' Protection

Strongtower Financial has plans in place to protect every client's privacy and to respond to events that could disrupt our business. 

Privacy Policy

Strongtower Financial, Inc.("Strongtower Financial") is registered as a broker dealer with the Securities and Exchange Commission and is a member of the Financial Industry Regulatory Authority. As a securities firm, Strongtower Financial is bound by strict securities laws. Before opening any new account, a broker dealer must evaluate the prospective customer and determine certain characteristics such as financial status and investment objectives. This information is generally recorded on a new account form that is completed at the time the first transaction is made.

Laws passed by Congress in 1999 require financial services companies to take certain steps to protect nonpublic, personal information that may be supplied by customers to help us evaluate their financial status and investment objectives. The Gramm-Leach-Bliley Financial Services Modernization Act requires Strongtower Financial, as a financial services company, to disclose to customers our privacy policies on an annual basis. This Act became effective November 12, 2000.

PRIVACY POLICY
We know that your privacy is important. Strongtower Financial gathers information about its customers to determine investment needs and objectives, meet securities industry requirements, and to determine the suitability of a particular investment for you.

We may use this information to send you information on current investment opportunities that may be of interest to you.

Various employees of Strongtower Financial may see the information you submit in the course of their official duties.

We will maintain appropriate safeguards to ensure the security, integrity, and privacy of your non-public personal information.

If for any reason Strongtower Financial makes the decision to share your information with an affiliate, you will be advised and given the opportunity to "opt out" and inform Strongtower Financial that you are not giving permission to share your personal information.

We will not share, sell, or disclose information about any of our customers with any third party at any time unless we have informed you, been authorized by you, or are required to do so by law.

We will keep you informed about what we do with your personal information and will advise you if we change our policy.

 

Business Continuity Plan Statement

Strongtower Financial has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.

Contacting Us – If after a significant business disruption you cannot contact us as you usually do by phone at 800-333-9893 or 888-378-6683 or by email using the compliance contact inquiry page, you should call 559-322-1001. This line has a backup power source and will still function in a limited capacity during a power failure. You may also go to our website at www.strongtowerfinancial.com to contact us in an emergency situation. If you cannot access us through either of those means, you should contact our clearing firm, Pershing, at 800-443-4342 or through their website at www.pershing.com for instructions on how it may provide you access to your funds or securities or supply information concerning your account.

Our Business Continuity Plan – We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption. Our business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical suppliers, contractors, banks and counter-parties; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.

Our clearing firm, Pershing, backs up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by our clearing firm that its objective is to restore its own operations and be able to complete existing transactions and accept new transactions and payments. Their plan is to work within a four-hour recovery time and be able to resume business activity the same business day. Your orders and requests for funds and securities could be delayed during this period.

Varying Disruptions – Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed and expect to recover and resume business within a four-hour period. In a disruption affecting our business district, city, or region, we will transfer our operations to a site outside of the affected area, and recover and resume business during the same business day. In either situation, we plan to continue in business, transfer operations to our clearing firm if necessary, and notify you through our web site (www.strongtowerfinancial.com) how to contact us. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer’s prompt access to their funds and securities.

For more information – If you have questions about our business continuity plan, you can contact us at 888-378-6683 or by email using the compliance contact inquiry page.